News Flash

BH/DS

Posted on: April 29, 2021

Change in Childline FBI Clearance Result Letters

PA Department of Human Services Logo

PLEASE BE ADVISED as of April 17, 2021, ChildLine has changed the format of the FBI Clearance Result letter.

The major change you will observe in new format is the consolidation of result boxes. Instead of the four checkboxes previously used on the letter, all result letters now display only two boxes and either “ELIGIBLE” or “INELIGIBLE” will be checked.

Any agency that receives these result letters and wishes to verify the validity may contact ChildLine at 717-783-6211 or 1-877-371-5422. We cannot discuss the specific outcome for the applicant(s) with third parties but can verify receipt of the new letter template.

As always, information regarding clearances and fingerprinting can be found on our website.

PA Department of Human Services
Office of Children, Youth and Families
PO Box 2675 | Harrisburg, PA 17105-2675
www.dhs.pa.gov | www.keepkidssafe.pa.gov

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